FAQ'S

How does red light therapy work?

Red light therapy uses 660nm red light and 850nm near-infrared (NIR) light to stimulate cellular energy (ATP), reduce inflammation, promote healing, and support fat loss. The light penetrates the skin and deeper tissues, enhancing natural biological processes for recovery, rejuvenation, and metabolic health.

How often should I use my red light therapy device at home?

For best results, use the device 3–5 times per week for 10–20 minutes per session, depending on your goals. Always follow the specific product guidelines.

Is red light therapy safe?

Absolutely. Our devices are FDA-registered and designed for safe, non-invasive at-home use. They produce no UV radiation and have minimal to no side effects when used as directed.

Can I use the device on multiple areas of my body?

Yes. Our red light panels, masks, and belts are designed for versatile use—target your face, abdomen, back, arms, or legs as needed.

What is your return policy?

We offer a 30-day return policy on all at-home red light therapy devices. If you're not satisfied with your purchase, you may return the product within 30 days of delivery. Please NOTE: Shipping Costs are NOT REFUNDABLE.

Do your products come with a warranty?

Yes. All red light therapy products include a 1-year warranty on manufacturer defects. Some items may also include extended warranties—please check individual product listings for details.

How do I initiate a return?

To start a return, please email our support team at SUPPORT@DEXAPLUS.COM with your order number and reason for return. Once approved, you will receive instructions for safely returning your device.